Analysis of the behavior of informal tourism in the city of Cartagena de Indias, Colombia

In this document, the behavior of the supply, demand and preferences of tourism of young backpackers, who visit the city of Cartagena de Indias, Colombia, are analyzed. The research is quantitative, descriptive and transversal in scope, where 196 visitors who used low-cost informal tourist services...

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Main Authors: Morelos-Gómez, José, Cardona-Arbeláez, Diego, Lora-Guzmán, Harold
Format: Online
Language:spa
Published: Universidad Pedagógica y Tecnológica de Colombia 2020
Subjects:
Online Access:https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/11683
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author Morelos-Gómez, José
Cardona-Arbeláez, Diego
Lora-Guzmán, Harold
author_facet Morelos-Gómez, José
Cardona-Arbeláez, Diego
Lora-Guzmán, Harold
author_sort Morelos-Gómez, José
collection OJS
description In this document, the behavior of the supply, demand and preferences of tourism of young backpackers, who visit the city of Cartagena de Indias, Colombia, are analyzed. The research is quantitative, descriptive and transversal in scope, where 196 visitors who used low-cost informal tourist services were surveyed during 2018. It was found that the majority of informal tourists are young people between 18 and 30 years old (68% ), professionals, who are looking for a different, low-cost experience, preferably to travel with a group of friends, spend little money and stay in cheap places. In 95% of the cases, they choose sites that offer breakfast service and internet connection, considered a priority, and prefer to stay in places located mainly in the historic center of the city, due to their bohemian and multicultural atmosphere. It stands out that 67% of those surveyed have a university level of training. It concludes with the need for tour operators to complement the services they offer, so that they meet the expectations of backpackers visiting Cartagena de Indias.
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spelling oai:oai.revistas.uptc.edu.co:article-116832021-12-10T00:19:06Z Analysis of the behavior of informal tourism in the city of Cartagena de Indias, Colombia Análisis del comportamiento del turismo informal en la ciudad de Cartagena de Indias, Colombia Morelos-Gómez, José Cardona-Arbeláez, Diego Lora-Guzmán, Harold informal tourism; tourist services; cultural heritage; Cartagena de Indias turismo informal; servicios turísticos; patrimonio cultural; Cartagena de Indias In this document, the behavior of the supply, demand and preferences of tourism of young backpackers, who visit the city of Cartagena de Indias, Colombia, are analyzed. The research is quantitative, descriptive and transversal in scope, where 196 visitors who used low-cost informal tourist services were surveyed during 2018. It was found that the majority of informal tourists are young people between 18 and 30 years old (68% ), professionals, who are looking for a different, low-cost experience, preferably to travel with a group of friends, spend little money and stay in cheap places. In 95% of the cases, they choose sites that offer breakfast service and internet connection, considered a priority, and prefer to stay in places located mainly in the historic center of the city, due to their bohemian and multicultural atmosphere. It stands out that 67% of those surveyed have a university level of training. It concludes with the need for tour operators to complement the services they offer, so that they meet the expectations of backpackers visiting Cartagena de Indias. En este documento, se analizan el comportamiento de la oferta, demanda y preferencias del turismo de jóvenes mochileros que visitan la ciudad de Cartagena de Indias, Colombia. La investigación es cuantitativa, con alcance descriptivo y de tipo transversal, donde se encuestaron 196 visitantes que utilizaron los servicios turísticos informales de bajo costo, durante 2018. Se encontró que la mayoría de turistas informales, son jóvenes entre 18 y 30 años (68%), profesionales, que buscan una experiencia diferente, de bajo costo, con preferencia para viajar en grupo de amigos, gastar poco dinero y hospedarse en sitios económicos. En el 95% de los casos, eligen sitios que les ofrecen servicio de desayuno y conexión a internet, considerado prioritario, y prefieren alojarse en sitios ubicados principalmente en el centro histórico de la ciudad, por su ambiente bohemio y multicultural. Se destaca que el 67% de los encuestados, posee un nivel de formación universitario. Se concluye con la necesidad de que los operadores turísticos complementen los servicios que ofertan, de modo que satisfagan las expectativas de los turistas mochileros que visitan Cartagena de Indias. Universidad Pedagógica y Tecnológica de Colombia 2020-08-15 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf text/xml https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/11683 10.19053/20278306.v11.n1.2020.11683 Revista de Investigación, Desarrollo e Innovación; Vol. 11 No. 1 (2020): Julio-Diciembre; 63-71 Revista de Investigación, Desarrollo e Innovación; Vol. 11 Núm. 1 (2020): Julio-Diciembre; 63-71 2389-9417 2027-8306 spa https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/11683/9745 https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/11683/11241 Derechos de autor 2020 REVISTA DE INVESTIGACIÓN, DESARROLLO E INNOVACIÓN
spellingShingle informal tourism;
tourist services;
cultural heritage;
Cartagena de Indias
turismo informal;
servicios turísticos;
patrimonio cultural;
Cartagena de Indias
Morelos-Gómez, José
Cardona-Arbeláez, Diego
Lora-Guzmán, Harold
Analysis of the behavior of informal tourism in the city of Cartagena de Indias, Colombia
title Analysis of the behavior of informal tourism in the city of Cartagena de Indias, Colombia
title_alt Análisis del comportamiento del turismo informal en la ciudad de Cartagena de Indias, Colombia
title_full Analysis of the behavior of informal tourism in the city of Cartagena de Indias, Colombia
title_fullStr Analysis of the behavior of informal tourism in the city of Cartagena de Indias, Colombia
title_full_unstemmed Analysis of the behavior of informal tourism in the city of Cartagena de Indias, Colombia
title_short Analysis of the behavior of informal tourism in the city of Cartagena de Indias, Colombia
title_sort analysis of the behavior of informal tourism in the city of cartagena de indias colombia
topic informal tourism;
tourist services;
cultural heritage;
Cartagena de Indias
turismo informal;
servicios turísticos;
patrimonio cultural;
Cartagena de Indias
topic_facet informal tourism;
tourist services;
cultural heritage;
Cartagena de Indias
turismo informal;
servicios turísticos;
patrimonio cultural;
Cartagena de Indias
url https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/11683
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