Parameters of service quality and its relationship with customer satisfaction in four-star accommodations in Mazatlan, Sinaloa, Mexico

The objective of this study is to identify the most significant parameters that contribute to customer satisfaction based on the service provided to guests of a four-star hotel in the port of Mazatlán, Sinaloa, through a quantitative-descriptive and cross-sectional methodology. A survey was applied...

সম্পূর্ণ বিবরণ

গ্রন্থ-পঞ্জীর বিবরন
প্রধান লেখক: Morales Morales, Jaime Josué, González Álvarez, Eleazar, Valdez Acosta, Nadia Aileen, Morales Morales, Jesús René
বিন্যাস: Online
ভাষা:spa
প্রকাশিত: Unidad Editorial UPTC 2021
বিষয়গুলি:
অনলাইন ব্যবহার করুন:https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/11962