Application of the MOORA method for the management of the workload in the care of patients with COVID-19
Abstract The COVID-19 pandemic was difficult for everyone and even more so for hospitals and medical personnel. The infections caused by this disease were many in a very short time, due to this, hospitals resorted to using engineering tools for effective and efficient management of patients with sev...
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| Format: | Online |
| Language: | spa |
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Unidad Editorial UPTC
2021
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| Online Access: | https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/12555 |
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| author | López Castañeda, Jesús Raymundo Pérez-Domínguez, Luis Asunción García Alcaraz, Jorge Luis |
| author_facet | López Castañeda, Jesús Raymundo Pérez-Domínguez, Luis Asunción García Alcaraz, Jorge Luis |
| author_sort | López Castañeda, Jesús Raymundo |
| collection | OJS |
| description | Abstract
The COVID-19 pandemic was difficult for everyone and even more so for hospitals and medical personnel. The infections caused by this disease were many in a very short time, due to this, hospitals resorted to using engineering tools for effective and efficient management of patients with severe symptoms of COVID-19. Considering the above, it is possible to apply a multi-criteria decision method to prioritize the objectives that must be met to achieve the best medical care for patients with severe symptoms. The results obtained is that the criterion that should be approached first is the use of digital communication platforms such as WeChat, Whatsapp, Telegram, because these platforms offer instant communication through text, images, documents, videos or audios and which does not require physical presence between the isolation room and the outside, compared to those obtained at Huazhong University, this method would define the order of priority in which these objectives should be achieved. Finally, the results obtained depict that it is possible to prioritize the management of workloads in the care of patients with COVID disease.
Keywords MOORA, Likert scale, PDCA, COVID-19.
JEL codes: D14, D61, I31, O33, 035, P18.
Received: 04/04/2021. Accepted: 26/07/2021. Published: 18/12/2021. |
| format | Online |
| id | oai:oai.revistas.uptc.edu.co:article-12555 |
| institution | Revista Inquietud Empresarial |
| language | spa |
| publishDate | 2021 |
| publisher | Unidad Editorial UPTC |
| record_format | ojs |
| spelling | oai:oai.revistas.uptc.edu.co:article-125552022-06-16T17:10:09Z Application of the MOORA method for the management of the workload in the care of patients with COVID-19 Aplicación del método MOORA para la gestión de la carga de trabajo en la atención de pacientes con COVID-19 López Castañeda, Jesús Raymundo Pérez-Domínguez, Luis Asunción García Alcaraz, Jorge Luis MOORA Likert scale PDCA COVID-19 MOORA Escala de Likert PDCA COVID-19 Abstract The COVID-19 pandemic was difficult for everyone and even more so for hospitals and medical personnel. The infections caused by this disease were many in a very short time, due to this, hospitals resorted to using engineering tools for effective and efficient management of patients with severe symptoms of COVID-19. Considering the above, it is possible to apply a multi-criteria decision method to prioritize the objectives that must be met to achieve the best medical care for patients with severe symptoms. The results obtained is that the criterion that should be approached first is the use of digital communication platforms such as WeChat, Whatsapp, Telegram, because these platforms offer instant communication through text, images, documents, videos or audios and which does not require physical presence between the isolation room and the outside, compared to those obtained at Huazhong University, this method would define the order of priority in which these objectives should be achieved. Finally, the results obtained depict that it is possible to prioritize the management of workloads in the care of patients with COVID disease. Keywords MOORA, Likert scale, PDCA, COVID-19. JEL codes: D14, D61, I31, O33, 035, P18. Received: 04/04/2021. Accepted: 26/07/2021. Published: 18/12/2021. La pandemia por COVID-19 fue difícil para todos y aún más para los hospitales y el personal médico. Los contagios por esta enfermedad fueron muchos en muy poco tiempo debido a esto los hospitales recurrieron a utilizar herramientas de ingeniería para gestión eficaz y eficiente de los pacientes con síntomas graves de COVID-19. Considerando lo anterior es posible aplicar un método de decisión multicriterio para priorizar los objetivos que se requieren cumplir para lograr la mejor atención medica de los pacientes con síntomas graves. Los resultados obtenidos es que el criterio que se debe enfocar primero es la utilización de plataformas digitales para la comunicación como WeChat, WhatsApp, Telegram, debido a que dichas plataformas ofrecen una comunicación instantánea por medio de texto, imágenes, documentos, videos o audios y que no requiere presencia física entre la sala de aislamiento y el exterior, en comparación con los obtenidos en la Universidad de Huazhong, este método definiría el orden de prioridad en que se deben realizar estos objetivos. Finalmente, los resultados obtenidos demuestran que es posible establecer prioridad en la gestión de las cargas de trabajo en la atención de los pacientes con la enfermedad COVID. Palabras claves: MOORA, Escala de Likert, PDCA, COVID-19. Códigos JEL: D14, D61, I31, O33, 035, P18. Recibido: 04/04/2021. Aceptado: 26/07/2021. Publicado: 18/12/2021. Unidad Editorial UPTC 2021-12-18 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/12555 10.19053/01211048.12555 Inquietud Empresarial; Vol. 21 No. 2 (2021): Inquietud Empresarial 21(2) Julio-Diciembre 2021: Special Issue on: "Business and Management on Innovation and Sustainability"; 111-120 Inquietud Empresarial; Vol. 21 Núm. 2 (2021): Inquietud Empresarial 21(2) Julio-Diciembre 2021: Special Issue on: "Business and Management on Innovation and Sustainability"; 111-120 0121-1048 spa https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/12555/11274 Derechos de autor 2021 Luis Asunción Pérez-Domínguez http://creativecommons.org/licenses/by-nc/4.0 |
| spellingShingle | MOORA Likert scale PDCA COVID-19 MOORA Escala de Likert PDCA COVID-19 López Castañeda, Jesús Raymundo Pérez-Domínguez, Luis Asunción García Alcaraz, Jorge Luis Application of the MOORA method for the management of the workload in the care of patients with COVID-19 |
| title | Application of the MOORA method for the management of the workload in the care of patients with COVID-19 |
| title_alt | Aplicación del método MOORA para la gestión de la carga de trabajo en la atención de pacientes con COVID-19 |
| title_full | Application of the MOORA method for the management of the workload in the care of patients with COVID-19 |
| title_fullStr | Application of the MOORA method for the management of the workload in the care of patients with COVID-19 |
| title_full_unstemmed | Application of the MOORA method for the management of the workload in the care of patients with COVID-19 |
| title_short | Application of the MOORA method for the management of the workload in the care of patients with COVID-19 |
| title_sort | application of the moora method for the management of the workload in the care of patients with covid 19 |
| topic | MOORA Likert scale PDCA COVID-19 MOORA Escala de Likert PDCA COVID-19 |
| topic_facet | MOORA Likert scale PDCA COVID-19 MOORA Escala de Likert PDCA COVID-19 |
| url | https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/12555 |
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