Systematic Mapping of the Harmonization of SCRUM and ISO 9001
Small and medium-sized companies have limitations related to the amount of human talent and capital they have, which causes their processes to be disorganized and affects the quality of the products or services they offer. To address this problem, several solutions that allow companies to improve th...
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| Format: | Online |
| Language: | eng |
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Universidad Pedagógica y Tecnológica de Colombia
2021
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| Online Access: | https://revistas.uptc.edu.co/index.php/ingenieria/article/view/13303 |
| _version_ | 1801706093358874624 |
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| author | Burbano-Delgado, Darly-Liliana Pardo-Calvache, César-Jesús Orozco-Garcés, Carlos-Eduardo |
| author_facet | Burbano-Delgado, Darly-Liliana Pardo-Calvache, César-Jesús Orozco-Garcés, Carlos-Eduardo |
| author_sort | Burbano-Delgado, Darly-Liliana |
| collection | OJS |
| description | Small and medium-sized companies have limitations related to the amount of human talent and capital they have, which causes their processes to be disorganized and affects the quality of the products or services they offer. To address this problem, several solutions that allow companies to improve their processes and the way their projects are managed have appeared, some of the most common in the software industry are Scrum and the ISO 9001 standard or its Latin American variants (NTC 6001, NTG 66006 and NTE INEN 2537). In this sense, the objective of this article is to present the results obtained after carrying out a systematic mapping of the literature to identify proposals and related studies. Although it was possible to identify some related studies, the topic has great relevance for the software industry given the benefits that would be enabled in an integrated manner by implementing a quality management system based on the specifications of the ISO standard together with the agile approach Scrum. In conclusion, it was possible to observe that, although there are differences between the ISO and Scrum standards, they are not incompatible, on the contrary, they turn out to be complementary. |
| format | Online |
| id | oai:oai.revistas.uptc.edu.co:article-13303 |
| institution | Revista Facultad de Ingeniería |
| language | eng |
| publishDate | 2021 |
| publisher | Universidad Pedagógica y Tecnológica de Colombia |
| record_format | ojs |
| spelling | oai:oai.revistas.uptc.edu.co:article-133032022-06-15T15:52:55Z Systematic Mapping of the Harmonization of SCRUM and ISO 9001 Mapeo sistemático sobre la armonización de Scrum y la norma ISO 9001 Burbano-Delgado, Darly-Liliana Pardo-Calvache, César-Jesús Orozco-Garcés, Carlos-Eduardo harmonization of multiple models ISO 9001 NTC 6001 NTE INEN 2537 NTG 66006 NTG 66006 armonización de múltiples modelos ISO 9001 NTC 6001 NTE INEN 2537 Small and medium-sized companies have limitations related to the amount of human talent and capital they have, which causes their processes to be disorganized and affects the quality of the products or services they offer. To address this problem, several solutions that allow companies to improve their processes and the way their projects are managed have appeared, some of the most common in the software industry are Scrum and the ISO 9001 standard or its Latin American variants (NTC 6001, NTG 66006 and NTE INEN 2537). In this sense, the objective of this article is to present the results obtained after carrying out a systematic mapping of the literature to identify proposals and related studies. Although it was possible to identify some related studies, the topic has great relevance for the software industry given the benefits that would be enabled in an integrated manner by implementing a quality management system based on the specifications of the ISO standard together with the agile approach Scrum. In conclusion, it was possible to observe that, although there are differences between the ISO and Scrum standards, they are not incompatible, on the contrary, they turn out to be complementary. Las micro, pequeñas y medianas empresas cuentan con limitaciones relacionadas con la cantidad de talento humano y capital que poseen, lo cual ocasiona que sus procesos sean desorganizados y la calidad de los productos y/o servicios que ofrecen se vea afectada. Para abordar esta problemática, han aparecido algunas soluciones que permiten mejorar sus procesos y la manera como se gestionan sus proyectos, algunos de los más utilizados por la industria se software son: Scrum y la norma ISO 9001 o sus variantes latinoamericanas como NTC 6001, NTG 66006 y NTE INEN 2537. En este sentido, este artículo presenta los resultados obtenidos tras realizar un mapeo sistemático de la literatura con el objetivo de identificar propuestas y estudios relacionados en el área. Aunque fue posible identificar pocos estudios relacionados, el tema es de relevancia para la industria de software dado los beneficios de los cuales se dispondría de manera integrada al implementar un sistema de gestión de la calidad a partir de las especificaciones de la norma ISO junto con el enfoque ágil Scrum. En conclusión, fue posible observar que, aunque existen diferencias entre las normas ISO y Scrum, estas no son incompatibles, al contrario, resultan ser complementarias. Universidad Pedagógica y Tecnológica de Colombia 2021-05-24 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf text/xml https://revistas.uptc.edu.co/index.php/ingenieria/article/view/13303 10.19053/01211129.v30.n56.2021.13303 Revista Facultad de Ingeniería; Vol. 30 No. 56 (2021): April-June 2021 (Continuous Publication); e13303 Revista Facultad de Ingeniería; Vol. 30 Núm. 56 (2021): Abril-Junio 2021 (Publicación Continua); e13303 2357-5328 0121-1129 eng https://revistas.uptc.edu.co/index.php/ingenieria/article/view/13303/10925 https://revistas.uptc.edu.co/index.php/ingenieria/article/view/13303/10939 Copyright (c) 2021 Darly-Liliana Burbano-Delgado, César-Jesús Pardo-Calvache, Carlos-Eduardo Orozco-Garcés http://creativecommons.org/licenses/by/4.0 |
| spellingShingle | harmonization of multiple models ISO 9001 NTC 6001 NTE INEN 2537 NTG 66006 NTG 66006 armonización de múltiples modelos ISO 9001 NTC 6001 NTE INEN 2537 Burbano-Delgado, Darly-Liliana Pardo-Calvache, César-Jesús Orozco-Garcés, Carlos-Eduardo Systematic Mapping of the Harmonization of SCRUM and ISO 9001 |
| title | Systematic Mapping of the Harmonization of SCRUM and ISO 9001 |
| title_alt | Mapeo sistemático sobre la armonización de Scrum y la norma ISO 9001 |
| title_full | Systematic Mapping of the Harmonization of SCRUM and ISO 9001 |
| title_fullStr | Systematic Mapping of the Harmonization of SCRUM and ISO 9001 |
| title_full_unstemmed | Systematic Mapping of the Harmonization of SCRUM and ISO 9001 |
| title_short | Systematic Mapping of the Harmonization of SCRUM and ISO 9001 |
| title_sort | systematic mapping of the harmonization of scrum and iso 9001 |
| topic | harmonization of multiple models ISO 9001 NTC 6001 NTE INEN 2537 NTG 66006 NTG 66006 armonización de múltiples modelos ISO 9001 NTC 6001 NTE INEN 2537 |
| topic_facet | harmonization of multiple models ISO 9001 NTC 6001 NTE INEN 2537 NTG 66006 NTG 66006 armonización de múltiples modelos ISO 9001 NTC 6001 NTE INEN 2537 |
| url | https://revistas.uptc.edu.co/index.php/ingenieria/article/view/13303 |
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