E-government through different digital platforms in a group of citizens from an Argentinean city

This work analyzes the socio-demographic determinants of the adoption of electronic government by citizens through different digital platforms. A descriptive exploratory analysis is carried out with data from an online survey conducted between October and November 2020 to a group of citizens from Ba...

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Main Authors: Alderete, María Verónica, Díaz, Lucía Andrea, Álvarez, Nicolás
Format: Online
Language:spa
Published: Universidad Pedagógica y Tecnológica de Colombia 2022
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Online Access:https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/15255
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author Alderete, María Verónica
Díaz, Lucía Andrea
Álvarez, Nicolás
author_facet Alderete, María Verónica
Díaz, Lucía Andrea
Álvarez, Nicolás
author_sort Alderete, María Verónica
collection OJS
description This work analyzes the socio-demographic determinants of the adoption of electronic government by citizens through different digital platforms. A descriptive exploratory analysis is carried out with data from an online survey conducted between October and November 2020 to a group of citizens from Bahía Blanca, Argentina. Three models were estimated according to the definition of electronic government (EG): broad EG (web and social networks), traditional EG (web) and EG by social networks. Among the results, it stands out that citizens use the web more than social networks to contact the local government. The older the citizen, or the higher their educational level, the greater the propensity to EG, except in the last model. Likewise, the female gender positively explains the propensity to perform EG in all the models. In the traditional model, both EG experience and social influence and occupation have a positive effect.
format Online
id oai:oai.revistas.uptc.edu.co:article-15255
institution Revista de Investigación, Desarrollo e Innovación (RIDI)
language spa
publishDate 2022
publisher Universidad Pedagógica y Tecnológica de Colombia
record_format ojs
spelling oai:oai.revistas.uptc.edu.co:article-152552023-04-05T00:41:25Z E-government through different digital platforms in a group of citizens from an Argentinean city Gobierno electrónico mediante diferentes plataformas digitales en un grupo de ciudadanos de una ciudad Argentina Alderete, María Verónica Díaz, Lucía Andrea Álvarez, Nicolás electronic government; social networks; ICT; citizen participation gobierno electrónico; TIC; redes sociales; participación ciudadana This work analyzes the socio-demographic determinants of the adoption of electronic government by citizens through different digital platforms. A descriptive exploratory analysis is carried out with data from an online survey conducted between October and November 2020 to a group of citizens from Bahía Blanca, Argentina. Three models were estimated according to the definition of electronic government (EG): broad EG (web and social networks), traditional EG (web) and EG by social networks. Among the results, it stands out that citizens use the web more than social networks to contact the local government. The older the citizen, or the higher their educational level, the greater the propensity to EG, except in the last model. Likewise, the female gender positively explains the propensity to perform EG in all the models. In the traditional model, both EG experience and social influence and occupation have a positive effect. Este trabajo analiza los determinantes socio-demográficos de la adopción del gobierno electrónico de ciudadanos mediante diferentes plataformas digitales. Se realiza un análisis exploratorio descriptivo con datos de una encuesta online realizada entre octubre y noviembre del 2020 a un grupo de ciudadanos de Bahía Blanca, Argentina. Se estimaron tres modelos según la definición de gobierno electrónico (GE): GE amplio (web y redes sociales), GE tradicional (web) y GE por redes sociales. Entre los resultados, se destaca que los ciudadanos utilizan la web más que las redes sociales para contactar al gobierno local. Cuanto mayor es la edad del ciudadano, o mayor es su nivel educativo, mayor es la propensión al GE, salvo en el último modelo. Asimismo, el género femenino explica positivamente la propensión a realizar GE en todos los modelos. En el modelo tradicional, tanto la experiencia en GE como la influencia social y ocupación, ejercen un efecto positivo. Universidad Pedagógica y Tecnológica de Colombia 2022-08-15 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf text/xml https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/15255 10.19053/20278306.v12.n2.2022.15255 Revista de Investigación, Desarrollo e Innovación; Vol. 12 No. 2 (2022): Julio-Diciembre; 157-170 Revista de Investigación, Desarrollo e Innovación; Vol. 12 Núm. 2 (2022): Julio-Diciembre; 157-170 2389-9417 2027-8306 spa https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/15255/12470 https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/15255/12759 Derechos de autor 2022 Revista de Investigación, Desarrollo e Innovación
spellingShingle electronic government;
social networks;
ICT;
citizen participation
gobierno electrónico;
TIC;
redes sociales;
participación ciudadana
Alderete, María Verónica
Díaz, Lucía Andrea
Álvarez, Nicolás
E-government through different digital platforms in a group of citizens from an Argentinean city
title E-government through different digital platforms in a group of citizens from an Argentinean city
title_alt Gobierno electrónico mediante diferentes plataformas digitales en un grupo de ciudadanos de una ciudad Argentina
title_full E-government through different digital platforms in a group of citizens from an Argentinean city
title_fullStr E-government through different digital platforms in a group of citizens from an Argentinean city
title_full_unstemmed E-government through different digital platforms in a group of citizens from an Argentinean city
title_short E-government through different digital platforms in a group of citizens from an Argentinean city
title_sort e government through different digital platforms in a group of citizens from an argentinean city
topic electronic government;
social networks;
ICT;
citizen participation
gobierno electrónico;
TIC;
redes sociales;
participación ciudadana
topic_facet electronic government;
social networks;
ICT;
citizen participation
gobierno electrónico;
TIC;
redes sociales;
participación ciudadana
url https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/15255
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AT diazluciaandrea egovernmentthroughdifferentdigitalplatformsinagroupofcitizensfromanargentineancity
AT alvareznicolas egovernmentthroughdifferentdigitalplatformsinagroupofcitizensfromanargentineancity
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