Collective action to defend the rights of consumers and users
This document aims to study the recognition of the rights of consumers in countries like Spain and Colombia. In the first case, the Spanish Constitution of 1978, Article 51, commits to the public powers the protection and strengthening of those rights. In Colombia the Constitution of 1991, article 7...
| Main Authors: | , |
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| Format: | Online |
| Language: | spa |
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Universidad Pedagógica y Tecnológica de Colombia
2014
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| Online Access: | https://revistas.uptc.edu.co/index.php/derecho_realidad/article/view/4566 |
| _version_ | 1801706534096338944 |
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| author | Benavides-Burbano, Lilia Fernanda Murcia-González, Andrés |
| author_facet | Benavides-Burbano, Lilia Fernanda Murcia-González, Andrés |
| author_sort | Benavides-Burbano, Lilia Fernanda |
| collection | OJS |
| description | This document aims to study the recognition of the rights of consumers in countries like Spain and Colombia. In the first case, the Spanish Constitution of 1978, Article 51, commits to the public powers the protection and strengthening of those rights. In Colombia the Constitution of 1991, article 78, makes an explicit recognition of the rights of the consumer. As a second step in this process are studied and analyzed legislative developments on the issue in the two countries. It must be emphasized that the guidelines that govern the system of protection of these rights can be guided to Spain and Colombia on this foundation: safety and quality of products, protection of economic and social interests, correct and sufficient information, education and training, representation, consultation and participation, and protection in situations of inferiority. Highlighted general characteristics of protection to users, aspects of the protection mechanisms that give effect to the right in question are described, through a comparative analysis between the two laws. |
| format | Online |
| id | oai:oai.revistas.uptc.edu.co:article-4566 |
| institution | Revista Derecho y Realidad |
| language | spa |
| publishDate | 2014 |
| publisher | Universidad Pedagógica y Tecnológica de Colombia |
| record_format | ojs |
| spelling | oai:oai.revistas.uptc.edu.co:article-45662021-07-12T07:36:19Z Collective action to defend the rights of consumers and users Acción colectiva en defensa de los derechos de consumidores y usuarios Benavides-Burbano, Lilia Fernanda Murcia-González, Andrés Consumers, users, rights, protective mechanism, comparative analysis Consumidores, usuarios, derechos, mecanismos de protección, análisis comparado This document aims to study the recognition of the rights of consumers in countries like Spain and Colombia. In the first case, the Spanish Constitution of 1978, Article 51, commits to the public powers the protection and strengthening of those rights. In Colombia the Constitution of 1991, article 78, makes an explicit recognition of the rights of the consumer. As a second step in this process are studied and analyzed legislative developments on the issue in the two countries. It must be emphasized that the guidelines that govern the system of protection of these rights can be guided to Spain and Colombia on this foundation: safety and quality of products, protection of economic and social interests, correct and sufficient information, education and training, representation, consultation and participation, and protection in situations of inferiority. Highlighted general characteristics of protection to users, aspects of the protection mechanisms that give effect to the right in question are described, through a comparative analysis between the two laws. El presente escrito tiene por objeto estudiar el reconocimiento de los derechos de los consumidores en países como España y Colombia. En el primer caso, la Constitución española de 1978, en su artículo 51 encomienda a los “poderes públicos» la protección y fortalecimiento de aquellos derechos, en Colombia, la Constitución Política de 1991, en su artículo 78 reconoce de manera explícita los derechos del consumidor. Como segundo paso en este proceso se analizan los desarrollos legislativos sobre el tema en los dos países. Hay que resaltar que las pautas que rigen el sistema de protección de estos derechos pueden ser guiadas para España y Colombia en estos fundamentos: seguridad y calidad de los productos, protección de intereses económicos y sociales, información correcta y suficiente, educación y formación, representación, consulta y participación, y protección en situaciones de inferioridad. Señaladas las características generales de protección a los usuarios, se describen aspectos de los mecanismos de protección que hacen efectivo el derecho en mención, mediante un análisis comparado entre las dos legislaciones. Universidad Pedagógica y Tecnológica de Colombia 2014-05-30 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf https://revistas.uptc.edu.co/index.php/derecho_realidad/article/view/4566 10.19053/16923936.v1.n23.2014.4566 Derecho y Realidad; Vol. 12 No. 23 (2014): Enero - Junio; 203-210 Derecho y Realidad; Vol. 12 Núm. 23 (2014): Enero - Junio; 203-210 Derecho y Realidad; v. 12 n. 23 (2014): Enero - Junio; 203-210 2619-5607 1692-3936 10.19053/16923936.v1.n23.2014 spa https://revistas.uptc.edu.co/index.php/derecho_realidad/article/view/4566/4261 Derechos de autor 2014 Derecho y Realidad |
| spellingShingle | Consumers, users, rights, protective mechanism, comparative analysis Consumidores, usuarios, derechos, mecanismos de protección, análisis comparado Benavides-Burbano, Lilia Fernanda Murcia-González, Andrés Collective action to defend the rights of consumers and users |
| title | Collective action to defend the rights of consumers and users |
| title_alt | Acción colectiva en defensa de los derechos de consumidores y usuarios |
| title_full | Collective action to defend the rights of consumers and users |
| title_fullStr | Collective action to defend the rights of consumers and users |
| title_full_unstemmed | Collective action to defend the rights of consumers and users |
| title_short | Collective action to defend the rights of consumers and users |
| title_sort | collective action to defend the rights of consumers and users |
| topic | Consumers, users, rights, protective mechanism, comparative analysis Consumidores, usuarios, derechos, mecanismos de protección, análisis comparado |
| topic_facet | Consumers, users, rights, protective mechanism, comparative analysis Consumidores, usuarios, derechos, mecanismos de protección, análisis comparado |
| url | https://revistas.uptc.edu.co/index.php/derecho_realidad/article/view/4566 |
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