Training and its effect in quality management in organizations

This article is approached from the view of management sciences. The goal was to make a review of the training and its effect on quality management within organizations. Initially, some backgrounds related to quality and training are proposed. Subsequently, a conceptualization of training as a way o...

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Bibliographic Details
Main Authors: Parra-Penagos, Carlos, Rodríguez-Fonseca, Fernando
Format: Online
Language:spa
Published: Universidad Pedagógica y Tecnológica de Colombia 2016
Subjects:
Online Access:https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/4602
Description
Summary:This article is approached from the view of management sciences. The goal was to make a review of the training and its effect on quality management within organizations. Initially, some backgrounds related to quality and training are proposed. Subsequently, a conceptualization of training as a way of education in the organization is done, and finally, it focuses on training based on the quality management in organizations. It was concluded that training directly affects the quality from the development of knowledge, skills and abilities, contributing to the development of quality systems in the organization.