Knowledge sources and images of innovation in micro and small-sized tourism enterprises: travel agencies and hotels in Bogotá and Pereira
The aim of this paper is to identify the sources of knowledge to entrepreneurs attending the tourism sector and establish whether the sources are used as a basis to generate innovation. Semi-structured interviews to six hotel managers and nine travel agencies from the tourism sector in the cities of...
| Main Authors: | , , , |
|---|---|
| Format: | Online |
| Language: | spa |
| Published: |
Universidad Pedagógica y Tecnológica de Colombia
2017
|
| Subjects: | |
| Online Access: | https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/6081 |
| _version_ | 1801705993947578368 |
|---|---|
| author | Morales-Rubiano, Maria Eugenia Ortiz-Riaga, Carolina Duque-Orozco, Yenni Viviana Plata-Pacheco, Paola Andrea |
| author_facet | Morales-Rubiano, Maria Eugenia Ortiz-Riaga, Carolina Duque-Orozco, Yenni Viviana Plata-Pacheco, Paola Andrea |
| author_sort | Morales-Rubiano, Maria Eugenia |
| collection | OJS |
| description | The aim of this paper is to identify the sources of knowledge to entrepreneurs attending the tourism sector and establish whether the sources are used as a basis to generate innovation. Semi-structured interviews to six hotel managers and nine travel agencies from the tourism sector in the cities of Bogota and Pereira were made. The results show that employers turn to their own sources of knowledge, their family and the market, leaving aside the specialized knowledge from research processes and / or from regional or national institutions order. It is also appreciated that the images that they have been built about innovation are related to dimensions such as differentiating practices, novelty or improvement, implementation of technological tools and validation of innovation by the market. It is concluded that the limited use of sources fails to modify the resource base substantially, therefore, this makes it difficult to generate innovation. |
| format | Online |
| id | oai:oai.revistas.uptc.edu.co:article-6081 |
| institution | Revista de Investigación, Desarrollo e Innovación (RIDI) |
| language | spa |
| publishDate | 2017 |
| publisher | Universidad Pedagógica y Tecnológica de Colombia |
| record_format | ojs |
| spelling | oai:oai.revistas.uptc.edu.co:article-60812022-06-15T15:40:47Z Knowledge sources and images of innovation in micro and small-sized tourism enterprises: travel agencies and hotels in Bogotá and Pereira Fuentes de conocimiento e imágenes de la innovación en micro y pequeñas empresas de turismo: agencias de viajes y hoteles en Bogotá y Pereira Morales-Rubiano, Maria Eugenia Ortiz-Riaga, Carolina Duque-Orozco, Yenni Viviana Plata-Pacheco, Paola Andrea sources of knowledge images of innovation tourism sector fuentes de conocimiento imágenes de la innovación sector turismo. The aim of this paper is to identify the sources of knowledge to entrepreneurs attending the tourism sector and establish whether the sources are used as a basis to generate innovation. Semi-structured interviews to six hotel managers and nine travel agencies from the tourism sector in the cities of Bogota and Pereira were made. The results show that employers turn to their own sources of knowledge, their family and the market, leaving aside the specialized knowledge from research processes and / or from regional or national institutions order. It is also appreciated that the images that they have been built about innovation are related to dimensions such as differentiating practices, novelty or improvement, implementation of technological tools and validation of innovation by the market. It is concluded that the limited use of sources fails to modify the resource base substantially, therefore, this makes it difficult to generate innovation. El objetivo del documento es identificar las fuentes de conocimiento a las que acuden micro y pequeños empresarios del sector turismo y si éstas son utilizadas como base para generar innovación. Se realizaron entrevistas semi estructuradas a los gerentes de seis hoteles y nueve agencias de viajes en las ciudades de Bogotá y Pereira. Los resultados evidencian que los empresarios acuden a fuentes de conocimiento propio, familiar y del mercado, dejando de lado el conocimiento especializado proveniente de procesos de investigación y/o de entidades de orden regional y nacional. También se aprecia que las imágenes que se han construido sobre la innovación están relacionadas con dimensiones como: prácticas diferenciadoras, novedad o mejora, implementación de herramientas tecnológicas y validación de la innovación por el mercado. Se concluye que el uso limitado de las fuentes no logra modificar la base de recursos de manera sustancial, por lo tanto, dificulta la posibilidad de generar innovación. Universidad Pedagógica y Tecnológica de Colombia 2017-02-15 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf application/xml https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/6081 10.19053/20278306.v7.n2.2017.6081 Revista de Investigación, Desarrollo e Innovación; Vol. 7 No. 2 (2017): Enero-Junio; 217-230 Revista de Investigación, Desarrollo e Innovación; Vol. 7 Núm. 2 (2017): Enero-Junio; 217-230 2389-9417 2027-8306 spa https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/6081/5447 https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/6081/9490 Derechos de autor 2017 REVISTA DE INVESTIGACIÓN, DESARROLLO E INNOVACIÓN |
| spellingShingle | sources of knowledge images of innovation tourism sector fuentes de conocimiento imágenes de la innovación sector turismo. Morales-Rubiano, Maria Eugenia Ortiz-Riaga, Carolina Duque-Orozco, Yenni Viviana Plata-Pacheco, Paola Andrea Knowledge sources and images of innovation in micro and small-sized tourism enterprises: travel agencies and hotels in Bogotá and Pereira |
| title | Knowledge sources and images of innovation in micro and small-sized tourism enterprises: travel agencies and hotels in Bogotá and Pereira |
| title_alt | Fuentes de conocimiento e imágenes de la innovación en micro y pequeñas empresas de turismo: agencias de viajes y hoteles en Bogotá y Pereira |
| title_full | Knowledge sources and images of innovation in micro and small-sized tourism enterprises: travel agencies and hotels in Bogotá and Pereira |
| title_fullStr | Knowledge sources and images of innovation in micro and small-sized tourism enterprises: travel agencies and hotels in Bogotá and Pereira |
| title_full_unstemmed | Knowledge sources and images of innovation in micro and small-sized tourism enterprises: travel agencies and hotels in Bogotá and Pereira |
| title_short | Knowledge sources and images of innovation in micro and small-sized tourism enterprises: travel agencies and hotels in Bogotá and Pereira |
| title_sort | knowledge sources and images of innovation in micro and small sized tourism enterprises travel agencies and hotels in bogota and pereira |
| topic | sources of knowledge images of innovation tourism sector fuentes de conocimiento imágenes de la innovación sector turismo. |
| topic_facet | sources of knowledge images of innovation tourism sector fuentes de conocimiento imágenes de la innovación sector turismo. |
| url | https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/6081 |
| work_keys_str_mv | AT moralesrubianomariaeugenia knowledgesourcesandimagesofinnovationinmicroandsmallsizedtourismenterprisestravelagenciesandhotelsinbogotaandpereira AT ortizriagacarolina knowledgesourcesandimagesofinnovationinmicroandsmallsizedtourismenterprisestravelagenciesandhotelsinbogotaandpereira AT duqueorozcoyenniviviana knowledgesourcesandimagesofinnovationinmicroandsmallsizedtourismenterprisestravelagenciesandhotelsinbogotaandpereira AT platapachecopaolaandrea knowledgesourcesandimagesofinnovationinmicroandsmallsizedtourismenterprisestravelagenciesandhotelsinbogotaandpereira AT moralesrubianomariaeugenia fuentesdeconocimientoeimagenesdelainnovacionenmicroypequenasempresasdeturismoagenciasdeviajesyhotelesenbogotaypereira AT ortizriagacarolina fuentesdeconocimientoeimagenesdelainnovacionenmicroypequenasempresasdeturismoagenciasdeviajesyhotelesenbogotaypereira AT duqueorozcoyenniviviana fuentesdeconocimientoeimagenesdelainnovacionenmicroypequenasempresasdeturismoagenciasdeviajesyhotelesenbogotaypereira AT platapachecopaolaandrea fuentesdeconocimientoeimagenesdelainnovacionenmicroypequenasempresasdeturismoagenciasdeviajesyhotelesenbogotaypereira |
