Technological surveillance and competitive intelligence in the business model of the Colombian hotel sector

This article emphasizes the concepts of Technological Vigilance, TV, and Competitive Intelligence, CI, in order to establish their importance for hotel companies and the role they play in the economic development of Colombia. It was based on a theoretical-conceptual review of the following topics: T...

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Detalles Bibliográficos
Main Authors:	Moya-Espinosa, Pedro Ignacio, Moscoso-Durán, Fabio Fernando
Formato:	Online
Idioma:	spa
Publicado:	Universidad Pedagógica y Tecnológica de Colombia 2017
Subjects:	Technology watch competitive intelligence tourism hotel industry. vigilancia tecnológica inteligencia competitiva turismo industria hotelera.
Acceso en liña:	https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/7367

Descripción
Summary:	This article emphasizes the concepts of Technological Vigilance, TV, and Competitive Intelligence, CI, in order to establish their importance for hotel companies and the role they play in the economic development of Colombia. It was based on a theoretical-conceptual review of the following topics: Tourism and Hotel Industry, Globalization, Competitiveness and VT and CI. Finally, a proposal is made that aims to motivate the application of the tools of VT and IT to look for a better level of business performance in the Colombian hotel sector.