Gaps in the use of the Internet: A front of action far behind in Colombia

This article presents the results of an exploratory research, through which the scope of investment projects executed by the Universal Service Fund, during the last eight years to promote access and use of the Internet in households with low socioeconomic strata, was analyzed. Elements such as cover...

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Main Author: Martínez-Coral, Patricia Eugenia
Format: Online
Language:spa
Published: Universidad Pedagógica y Tecnológica de Colombia - UPTC 2018
Subjects:
Online Access:https://revistas.uptc.edu.co/index.php/ingenieria_sogamoso/article/view/7506
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author Martínez-Coral, Patricia Eugenia
author_facet Martínez-Coral, Patricia Eugenia
author_sort Martínez-Coral, Patricia Eugenia
collection OJS
description This article presents the results of an exploratory research, through which the scope of investment projects executed by the Universal Service Fund, during the last eight years to promote access and use of the Internet in households with low socioeconomic strata, was analyzed. Elements such as coverage, service offerings, selection of beneficiaries and executors, design of applied subsidies, and amount of investment, served as guiding criteria in the development of the analysis, and they were complemented by the reconstruction of the sectoral context in which each project has been implemented. The study of the universal service policy in Colombia allows to conclude that there is a significant gap in the dimensions of use that must accompany the supply of infrastructure. Although the subsidized deployment of last-mile networks, and the establishment of maximum broadband service tariffs, aim to overcome affordability barriers that hinder technological diffusion, it turns out to be imperative to develop strategies that increase the promise of value of Internet use, in such a way that the beneficiaries not only reward the public investment by their willingness to pay for the service, strengthening the sustainability of these types of projects, but also taking advantage of the conditions of access, by making productive use of the network.
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spelling oai:oai.revistas.uptc.edu.co:article-75062022-06-16T16:46:53Z Gaps in the use of the Internet: A front of action far behind in Colombia Brechas emergentes en el uso de Internet: un frente de acción a la zaga en Colombia Martínez-Coral, Patricia Eugenia universal service policy usage gaps broadband digital divide. Política de servicio universal brechas de uso banda ancha brecha digital This article presents the results of an exploratory research, through which the scope of investment projects executed by the Universal Service Fund, during the last eight years to promote access and use of the Internet in households with low socioeconomic strata, was analyzed. Elements such as coverage, service offerings, selection of beneficiaries and executors, design of applied subsidies, and amount of investment, served as guiding criteria in the development of the analysis, and they were complemented by the reconstruction of the sectoral context in which each project has been implemented. The study of the universal service policy in Colombia allows to conclude that there is a significant gap in the dimensions of use that must accompany the supply of infrastructure. Although the subsidized deployment of last-mile networks, and the establishment of maximum broadband service tariffs, aim to overcome affordability barriers that hinder technological diffusion, it turns out to be imperative to develop strategies that increase the promise of value of Internet use, in such a way that the beneficiaries not only reward the public investment by their willingness to pay for the service, strengthening the sustainability of these types of projects, but also taking advantage of the conditions of access, by making productive use of the network. El presente artículo expone los resultados de una investigación de carácter exploratorio, a través de la cual se analizó el alcance de los proyectos de inversión ejecutados por el Fondo de Tecnologías de la Información y las Comunicaciones, durante los dos últimos cuatrienios, para fomentar el acceso y uso de Internet en los hogares de estratos socio-económicos bajos. Elementos tales como la cobertura, oferta de servicios, selección de beneficiarios y ejecutores, diseño de las subvenciones aplicadas, y monto de la inversión, sirvieron como criterios orientadores en el desarrollo del análisis, y fueron complementados con la reconstrucción del contexto sectorial en el que cada proyecto ha sido implementado. El estudio de la política de servicio universal en Colombia permite concluir que existe un vacío ostensible de las dimensiones de uso que deben acompañar la oferta de infraestructura. Si bien, el despliegue subsidiado de redes de última milla, y el establecimiento de tarifas máximas del servicio de banda ancha, apuntan a superar barreas de asequibilidad que obstaculizan la difusión tecnológica, resulta imperativo desarrollar estrategias que incrementen la promesa de valor de uso de Internet, de tal modo que los beneficiarios no solo retribuyan la inversión pública mediante su disposición a pagar por el servicio, fortaleciendo la sostenibilidad de este tipo de proyectos, sino que además  aprovechen las condiciones de acceso haciendo uso productivo de la red. Universidad Pedagógica y Tecnológica de Colombia - UPTC 2018-01-18 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf application/pdf application/vnd.openxmlformats-officedocument.wordprocessingml.document https://revistas.uptc.edu.co/index.php/ingenieria_sogamoso/article/view/7506 10.19053/1900771X.v18.n1.2018.7506 Ingeniería Investigación y Desarrollo; Vol. 18 No. 1 (2018): January-June; 34-45 Ingeniería Investigación y Desarrollo; Vol. 18 Núm. 1 (2018): Enero-Junio; 34-45 2422-4324 1900-771X spa https://revistas.uptc.edu.co/index.php/ingenieria_sogamoso/article/view/7506/6222 https://revistas.uptc.edu.co/index.php/ingenieria_sogamoso/article/view/7506/7022 https://revistas.uptc.edu.co/index.php/ingenieria_sogamoso/article/view/7506/7023 Derechos de autor 2018 Ingeniería Investigación y Desarrollo
spellingShingle universal service policy
usage gaps
broadband
digital divide.
Política de servicio universal
brechas de uso
banda ancha
brecha digital
Martínez-Coral, Patricia Eugenia
Gaps in the use of the Internet: A front of action far behind in Colombia
title Gaps in the use of the Internet: A front of action far behind in Colombia
title_alt Brechas emergentes en el uso de Internet: un frente de acción a la zaga en Colombia
title_full Gaps in the use of the Internet: A front of action far behind in Colombia
title_fullStr Gaps in the use of the Internet: A front of action far behind in Colombia
title_full_unstemmed Gaps in the use of the Internet: A front of action far behind in Colombia
title_short Gaps in the use of the Internet: A front of action far behind in Colombia
title_sort gaps in the use of the internet a front of action far behind in colombia
topic universal service policy
usage gaps
broadband
digital divide.
Política de servicio universal
brechas de uso
banda ancha
brecha digital
topic_facet universal service policy
usage gaps
broadband
digital divide.
Política de servicio universal
brechas de uso
banda ancha
brecha digital
url https://revistas.uptc.edu.co/index.php/ingenieria_sogamoso/article/view/7506
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