Management of knowledge in SMES on services sector. An empirical approach in Mexico´s state
The impact that small and medium-sized enterprises (SMEs) have on the development of societies is undeniable, despite the challenges they face in an uncertain and changing world. This environment forces them to be more competitive and one way to achieve this is by planning and controlling what to do...
| Main Authors: | , , |
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| Format: | Online |
| Language: | spa |
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Unidad Editorial UPTC
2020
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| Subjects: | |
| Online Access: | https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/9057 |
| _version_ | 1801706725575753728 |
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| author | Escamilla-Salazar, Zugaide Caldera-González, Diana del Consuelo Ruiz-Lara, Fortino |
| author_facet | Escamilla-Salazar, Zugaide Caldera-González, Diana del Consuelo Ruiz-Lara, Fortino |
| author_sort | Escamilla-Salazar, Zugaide |
| collection | OJS |
| description | The impact that small and medium-sized enterprises (SMEs) have on the development of societies is undeniable, despite the challenges they face in an uncertain and changing world. This environment forces them to be more competitive and one way to achieve this is by planning and controlling what to do and know-how in the organization as part of the integration of knowledge management. The objective of this work is to identify the most significant indicators of the knowledge management factor in SMEs in the service sector in a municipality in the Northern Zone of the State of Mexico. For this purpose, the statistical contingency table technique is used. The main results show that the imitation indicator is significant for the group of female and male entrepreneurs in the sample of this research, which alerts us to the lack of planning for the issue of knowledge management in this kind of companies.
Keywords: Knowledge management, Factors, Competitiveness, SME’s, Mexico.
JEL Classification: L1, L2, D8
Received: 16/03/2019. Accepted: 28/04/2020. Published: 30/06/2020. |
| format | Online |
| id | oai:oai.revistas.uptc.edu.co:article-9057 |
| institution | Revista Inquietud Empresarial |
| language | spa |
| publishDate | 2020 |
| publisher | Unidad Editorial UPTC |
| record_format | ojs |
| spelling | oai:oai.revistas.uptc.edu.co:article-90572024-04-24T20:22:53Z Management of knowledge in SMES on services sector. An empirical approach in Mexico´s state Gestión del conocimiento en PYMES del sector servicios: Una aproximación empírica en el Estado de México Escamilla-Salazar, Zugaide Caldera-González, Diana del Consuelo Ruiz-Lara, Fortino Knowledge management Factors Competitiveness SMEs Mexico Factores Competitividad Pymes México Gestión de conocimiento The impact that small and medium-sized enterprises (SMEs) have on the development of societies is undeniable, despite the challenges they face in an uncertain and changing world. This environment forces them to be more competitive and one way to achieve this is by planning and controlling what to do and know-how in the organization as part of the integration of knowledge management. The objective of this work is to identify the most significant indicators of the knowledge management factor in SMEs in the service sector in a municipality in the Northern Zone of the State of Mexico. For this purpose, the statistical contingency table technique is used. The main results show that the imitation indicator is significant for the group of female and male entrepreneurs in the sample of this research, which alerts us to the lack of planning for the issue of knowledge management in this kind of companies. Keywords: Knowledge management, Factors, Competitiveness, SME’s, Mexico. JEL Classification: L1, L2, D8 Received: 16/03/2019. Accepted: 28/04/2020. Published: 30/06/2020. El impacto que tienen las pequeñas y medianas empresas (Pymes) en el desarrollo de las sociedades es innegable, a pesar de los retos que enfrentan ante un mundo incierto y cambiante. Este ambiente las obliga a ser más competitivas y una manera de lograrlo es planificando y controlando el qué hacer y el saber hacer en la organización como parte de la integración de la gestión del conocimiento. El objetivo de este trabajo es identificar los indicadores más significativos del factor gestión del conocimiento en Pymes del sector servicios en un municipio de la Zona Norte del Estado de México. Para tal efecto se utiliza la técnica estadística de tabla de contingencia. Los principales resultados muestran que el indicador imitación es significativo para el grupo de empresarios mujeres y hombres de la muestra de esta investigación, lo cual alerta acerca de la falta de planeación para el tema de gestión de conocimiento en este tipo de empresas. Palabras clave: Gestión de conocimiento, Factores, Competitividad, Pymes, México. Códigos JEL: L1, L2, D8. Recibidio: 16/03/2019. Aceptado: 28/04/2020. Publicado: 30/06/2020. Unidad Editorial UPTC 2020-06-30 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/9057 10.19053/01211048.9057 Inquietud Empresarial; Vol. 20 No. 1 (2020): Inquietud Empresarial 20(1) January-June 2020; 11-24 Inquietud Empresarial; Vol. 20 Núm. 1 (2020): Inquietud Empresarial 20(1) Enero-Junio 2020; 11-24 0121-1048 spa https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/9057/9391 Derechos de autor 2020 Zugaide Escamilla-Salazar, Diana del Consuelo Caldera-González, Fortino Ruiz-Lara http://creativecommons.org/licenses/by-nc/4.0 |
| spellingShingle | Knowledge management Factors Competitiveness SMEs Mexico Factores Competitividad Pymes México Gestión de conocimiento Escamilla-Salazar, Zugaide Caldera-González, Diana del Consuelo Ruiz-Lara, Fortino Management of knowledge in SMES on services sector. An empirical approach in Mexico´s state |
| title | Management of knowledge in SMES on services sector. An empirical approach in Mexico´s state |
| title_alt | Gestión del conocimiento en PYMES del sector servicios: Una aproximación empírica en el Estado de México |
| title_full | Management of knowledge in SMES on services sector. An empirical approach in Mexico´s state |
| title_fullStr | Management of knowledge in SMES on services sector. An empirical approach in Mexico´s state |
| title_full_unstemmed | Management of knowledge in SMES on services sector. An empirical approach in Mexico´s state |
| title_short | Management of knowledge in SMES on services sector. An empirical approach in Mexico´s state |
| title_sort | management of knowledge in smes on services sector an empirical approach in mexico´s state |
| topic | Knowledge management Factors Competitiveness SMEs Mexico Factores Competitividad Pymes México Gestión de conocimiento |
| topic_facet | Knowledge management Factors Competitiveness SMEs Mexico Factores Competitividad Pymes México Gestión de conocimiento |
| url | https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/9057 |
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