Analysis of the application of the integral management in six commercial companies of family type in Florencia, Colombia

The integral management model has become one of the most complete organizational schemes that gather the strategic areas of an economic entity, based on three main components: quality, job security and environmental management. The purpose of this paper is to present the analysis of the application...

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Main Authors: Hernández-Gil, Cristian, Vargas-Vargas, Beatriz Eugenia, Gutiérrez-Mora, Beatriz Eugenia, Figueroa-Ramírez, Edward Fabián, Correa-Corrales, Luis Eduardo
Format: Online
Language:spa
Published: Universidad Pedagógica y Tecnológica de Colombia 2019
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Online Access:https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/9162
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author Hernández-Gil, Cristian
Vargas-Vargas, Beatriz Eugenia
Gutiérrez-Mora, Beatriz Eugenia
Figueroa-Ramírez, Edward Fabián
Correa-Corrales, Luis Eduardo
author_facet Hernández-Gil, Cristian
Vargas-Vargas, Beatriz Eugenia
Gutiérrez-Mora, Beatriz Eugenia
Figueroa-Ramírez, Edward Fabián
Correa-Corrales, Luis Eduardo
author_sort Hernández-Gil, Cristian
collection OJS
description The integral management model has become one of the most complete organizational schemes that gather the strategic areas of an economic entity, based on three main components: quality, job security and environmental management. The purpose of this paper is to present the analysis of the application of the integral management in six commercial companies of family origin, in Florencia, Colombia. The problem lies in the lack of competitiveness and business development of the region which makes the non-existence of enough aspects to give credibility and value to its economy. A descriptive study based on a qualitative approach was carried out, where workers from three hierarchical levels ( strategical, tactical, and operational) of the six most recognized commercial companies of family origin in Florencia were interviewed. The results indicate that despite the absence of an explicit integral management model for these companies in the region, some progress in their construction is considered, oriented under the following elements: quality based on brand recognition, application of occupational health activities and basic recycling systems.
format Online
id oai:oai.revistas.uptc.edu.co:article-9162
institution Revista de Investigación, Desarrollo e Innovación (RIDI)
language spa
publishDate 2019
publisher Universidad Pedagógica y Tecnológica de Colombia
record_format ojs
spelling oai:oai.revistas.uptc.edu.co:article-91622020-11-06T02:06:39Z Analysis of the application of the integral management in six commercial companies of family type in Florencia, Colombia Análisis de la aplicación de la gestión integral en seis empresas comerciales de tipo familiar en Florencia, Colombia Hernández-Gil, Cristian Vargas-Vargas, Beatriz Eugenia Gutiérrez-Mora, Beatriz Eugenia Figueroa-Ramírez, Edward Fabián Correa-Corrales, Luis Eduardo management system; competitiveness; family business; SMEs sistema de gestión; competitividad; empresa familiar; Pymes The integral management model has become one of the most complete organizational schemes that gather the strategic areas of an economic entity, based on three main components: quality, job security and environmental management. The purpose of this paper is to present the analysis of the application of the integral management in six commercial companies of family origin, in Florencia, Colombia. The problem lies in the lack of competitiveness and business development of the region which makes the non-existence of enough aspects to give credibility and value to its economy. A descriptive study based on a qualitative approach was carried out, where workers from three hierarchical levels ( strategical, tactical, and operational) of the six most recognized commercial companies of family origin in Florencia were interviewed. The results indicate that despite the absence of an explicit integral management model for these companies in the region, some progress in their construction is considered, oriented under the following elements: quality based on brand recognition, application of occupational health activities and basic recycling systems. El modelo de gestión integral se ha convertido en uno de los esquemas organizacionales más completos que reúne las áreas estratégicas de un ente económico, en función de tres componentes principales: la calidad, la seguridad en el trabajo y la gestión ambiental. Este documento tiene como objetivo presentar el análisis de la aplicación de la gestión integral en seis pymes comerciales de origen familiar, de Florencia, Colombia. El problema radica en la falta de competitividad y desarrollo empresarial de la región, lo que hace que no existan suficientes aspectos para darle credibilidad y valor a su economía. Se realizó un estudio de tipo descriptivo con enfoque cualitativo, donde se entrevistaron trabajadores de tres niveles jerárquicos (estratégico, táctico y operativo) de las seis pymes más reconocidas de Florencia. Los resultados indican que, a pesar de no existir un modelo de gestión integral explícito en las pymes de la región, sí se consideran algunos avances en su construcción, orientados bajo los siguientes elementos: la calidad en función del reconocimiento de marca, la aplicación de actividades de salud ocupacional, y los sistemas básicos de reciclaje. Universidad Pedagógica y Tecnológica de Colombia 2019-02-15 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf application/xml https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/9162 10.19053/20278306.v9.n2.2019.9162 Revista de Investigación, Desarrollo e Innovación; Vol. 9 No. 2 (2019): Enero-Junio; 273-288 Revista de Investigación, Desarrollo e Innovación; Vol. 9 Núm. 2 (2019): Enero-Junio; 273-288 2389-9417 2027-8306 spa https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/9162/7715 https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/9162/9685 Derechos de autor 2019 REVISTA DE INVESTIGACIÓN, DESARROLLO E INNOVACIÓN
spellingShingle management system;
competitiveness;
family business;
SMEs
sistema de gestión;
competitividad;
empresa familiar;
Pymes
Hernández-Gil, Cristian
Vargas-Vargas, Beatriz Eugenia
Gutiérrez-Mora, Beatriz Eugenia
Figueroa-Ramírez, Edward Fabián
Correa-Corrales, Luis Eduardo
Analysis of the application of the integral management in six commercial companies of family type in Florencia, Colombia
title Analysis of the application of the integral management in six commercial companies of family type in Florencia, Colombia
title_alt Análisis de la aplicación de la gestión integral en seis empresas comerciales de tipo familiar en Florencia, Colombia
title_full Analysis of the application of the integral management in six commercial companies of family type in Florencia, Colombia
title_fullStr Analysis of the application of the integral management in six commercial companies of family type in Florencia, Colombia
title_full_unstemmed Analysis of the application of the integral management in six commercial companies of family type in Florencia, Colombia
title_short Analysis of the application of the integral management in six commercial companies of family type in Florencia, Colombia
title_sort analysis of the application of the integral management in six commercial companies of family type in florencia colombia
topic management system;
competitiveness;
family business;
SMEs
sistema de gestión;
competitividad;
empresa familiar;
Pymes
topic_facet management system;
competitiveness;
family business;
SMEs
sistema de gestión;
competitividad;
empresa familiar;
Pymes
url https://revistas.uptc.edu.co/index.php/investigacion_duitama/article/view/9162
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