Quality management in tourist destinations

Tourism is a sector considered by the majority of local, territorial and national governments, as a segment of the economy with significant potential for the economic and social development of communities, so the offer of tourist destinations has expanded throughout the planet, increasing the compet...

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Detalhes bibliográficos

Principais autores:	Rodríguez Moreno, Diana Cristina; Universidad Pedagógica y Tecnológica de Colombia, Castellanos Domínguez, Óscar Fernando; Universidad Nacional de Colombia – Sede Bogotá
Formato:	Online
Idioma:	spa
Publicado em:	UPTC Editorial 2024
Assuntos:	Calidad en el servicio Destinos turísticos Competitividad Satisfacción del consumidor Modelos de calidad en el servicio Revisión de literatura Service quality Tourism destinations Competitiveness Consumer satisfaction Service quality models Literature review
Acesso em linha:	https://librosaccesoabierto.uptc.edu.co/index.php/editorial-uptc/catalog/book/399