Quality of the Service as a Competitive Advantage, Comparative Study of Parcel Companies
This research describes, compares and analyzes the competitive advantages generated by the quality of the service in parcel companies nowadays. Therefore, the main goal of this comparative study is to determine the factors by which the quality of the service creates a competitive advantage between t...
Main Authors: | Soto Medina, Nereyda, Marañon Lizarraga , Sheila Suset, Palacios Valenzuela, Cesar Arturo, Aguilar Carvajal, Rosa Delia, Acosta Haro, Elizabeth |
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Formato: | Online |
Idioma: | spa |
Publicado: |
Unidad Editorial UPTC
2023
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Subjects: | |
Acceso en liña: | https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/15496 |
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