Quality of the Service as a Competitive Advantage, Comparative Study of Parcel Companies

This research describes, compares and analyzes the competitive advantages generated by the quality of the service in parcel companies nowadays. Therefore, the main goal of this comparative study is to determine the factors by which the quality of the service creates a competitive advantage between t...

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Manylion Llyfryddiaeth

Prif Awduron:	Soto Medina, Nereyda, Marañon Lizarraga , Sheila Suset, Palacios Valenzuela, Cesar Arturo, Aguilar Carvajal, Rosa Delia, Acosta Haro, Elizabeth
Fformat:	Online
Iaith:	spa
Cyhoeddwyd:	Unidad Editorial UPTC 2023
Pynciau:	Service Competitive Advantage Quality of the service Servicio ventaja competitiva calidad en el servicio
Mynediad Ar-lein:	https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/15496