Quality of the Service as a Competitive Advantage, Comparative Study of Parcel Companies

This research describes, compares and analyzes the competitive advantages generated by the quality of the service in parcel companies nowadays. Therefore, the main goal of this comparative study is to determine the factors by which the quality of the service creates a competitive advantage between t...

Mô tả đầy đủ

Chi tiết về thư mục

Những tác giả chính:	Soto Medina, Nereyda, Marañon Lizarraga , Sheila Suset, Palacios Valenzuela, Cesar Arturo, Aguilar Carvajal, Rosa Delia, Acosta Haro, Elizabeth
Định dạng:	Online
Ngôn ngữ:	spa
Được phát hành:	Unidad Editorial UPTC 2023
Những chủ đề:	Service Competitive Advantage Quality of the service Servicio ventaja competitiva calidad en el servicio
Truy cập trực tuyến:	https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/15496